A brand new application to be downloaded to the desktop of users of the Library Management System that would allow librarians to adjust all of the due dates of items currently on loan.
My Role & The Team
As the Sr. User Experience Designer assigned to this project, I met regularly with our development team in the UK and our Business Analyst in office to do rapid prototyping and develop instructions on how to use the new app.
How might we help libraries around the world have control over all the due dates of items that were on loan before the immediate closure of their doors.
Designing for this particular project meant spending time with the development team and the product's business analyst to understand…
06 Testing the Prototype with Users
Unfortunately, due to the immediacy of this project, user testing was not an option. Normally I would say there is always time for testing but, global pandemic and all…😜
We were able to evaluate the success of the solution in real time after users were made aware that the solution was available. Thanks to my rockstar developers, we didn't have any incidents reported. As far as the user experience, we received the following comment on Twitter: